Service desk management, ITSM practices, and JSM configuration guides
JSM
Forms in Jira Service Management may seem unexciting, but they are essential for streamlining processes and enhancing user experience. In this blog, we will explore the benefits, practical applications, and best practices for using forms effectively in your organisation. Introduction to Forms in Jira Service Management Forms in Jira Service
JSM
I've recently noticed something interesting: Many JSM teams aren't taking full advantage of JSM Views (Atlassian recently decided to change the name). It's a shame because once your project picks up steam and tickets start flooding in, these boards become an important part of
JSM
In today's fast-paced workplace, having the right information at the right time and FAST isn't just convenient – well, it's essential. Think of it as having a super-smart colleague who never takes a coffee break and never sleeps, and always has the an answer ready